Help & FAQ

Can't find an answer? Email support@makestory.video

How do I make my first video?

1) New story video → give a topic or paste your story. 2) Check the scenes. 3) Press "Make pictures" and "Make voices". 4) Open the Video tab and press "Make MP4 now". 5) Download.

How much does it cost?

Each part of about 10 scenes costs 1 credit, each picture 1 and each voice 1. A 1-minute video (8 scenes) is about 17 credits. The MP4 video, subtitles and prompt packs are free. You always see the cost and confirm first.

What if something fails?

No credit is taken when an AI action fails. Just try again after a minute.

How do I get free credits?

You get 30 credits when you sign up, 5 free credits every day when you open your dashboard, and 20 credits for each friend you invite (after they make their first story).

How do I keep my characters looking the same?

Open the Characters tab. Upload a photo of each character (free) or press "Make AI portrait". That face is then used in every picture. Also choose one Picture style for the whole project.

Can I use my own pictures?

Yes. Move your mouse over a scene picture (or tap on phone) and press "My picture". It is free.

My video has a watermark. How do I remove it?

Buy any credit pack. Videos made after that have no watermark.

Which browser should I use?

Google Chrome or Microsoft Edge on a PC or Android phone. For long videos (10+ minutes) a PC is best.

Can I upload the videos to YouTube and earn money?

Yes, you own your videos. Follow YouTube rules, add your own voice of storytelling style, and avoid copied stories.

How do I pay?

Open Buy credits, send the amount by JazzCash or Easypaisa, and enter your Transaction ID (TID) with a screenshot. Credits are added after we check it.